Help Center

Welcome to the Euro Health 365 Help Center. Use the sections below to find practical information about products, orders and account support.

Product Information

Each approved product page shows the legal product description, recommended daily dose, active ingredients and amounts, %NRV for vitamins and minerals, ingredients, allergens, warnings, storage instructions, net quantity and the responsible EU food business operator. Product information is general and does not replace personalised medical advice.

Choosing and Using a Product

Follow the recommended daily dose shown on the product page and label. Check whether another supplement already contains the same vitamin or mineral. Speak with a doctor or pharmacist before use if you are pregnant or breastfeeding, use medication, have a diagnosed condition, are preparing for surgery or are buying for a child.

Orders and Payments

Products, prices, VAT treatment, available payment methods and delivery options are shown at checkout. An order is confirmed when you receive the order-confirmation email. If an item becomes unavailable or a clear pricing error occurs, we may contact you and refund the affected amount.

Shipping and Tracking

Available countries, shipping costs and estimated delivery windows are shown before payment. If tracking is available, the tracking link is sent by email after dispatch.

Returns and Problems

For a change-of-mind return, notify us within 14 days after receiving the order and keep food supplements unopened, unused and sealed. If an order is damaged, incomplete or incorrect, contact us with the order number and photographs.

Contact

Use the contact form or email info@euhealth365.com. We normally aim to reply within two business days.